Asteron is proud …
… to offer life, disability and funeral (bereavement) insurance to
RSA members.
From here you can find out about the life insurance products available
for members through Asteron - and how to apply. Or if you have a question
you can contact
Asteron.
Legal Disclaimer
While Asteron Life Limited have taken care to ensure that the information
contained on this website is complete and accurate, it does not represent
or warrant the accuracy or completeness of any information on this website,
or that this information is suitable for use in every situation. You should
treat this website and the information it contains simply as a guide,
and involve specialist advisers where appropriate. In no circumstances
should reliance be placed on the material contained in this site - that
is not its purpose. Asteron Life Limited do not accept any responsibility
or liability arising from or in connection with your use of this website
and the information contained on it.
I am aware under the Privacy Act 1993 I have certain rights to request
access to and the correction of information held by Asteron Life Limited.
FAQ
What is RSA Accidental Death Insurance?
RSA Accidental Death Insurance is an insurance policy that pays a lump
sum on the accidental death of the person insured.
Back to FAQ
What is RSA Guaranteed Life Insurance?
RSA Guaranteed Life Insurance is a life protection policy that pays a
lump sum when the person insured is diagnosed with a terminal illness
or dies.
Back to FAQ
What is RSA Bereavement Plan?
RSA Bereavement Plan is a simple and affordable way for members to provide
for their funerals, ensuring loved ones aren't left to cope with unexpected
expenses.
Back to FAQ
If I have RSA Guaranteed Life Insurance cover, what
happens if I am diagnosed with a terminal illness or die by natural causes
less than two years after the protection start date?
Under RSA Guaranteed Life Insurance, you or your estate will receive
a 100% refund of all premiums paid towards your policy.
After two years you are fully covered for terminal illness or death by
natural causes.
Back to FAQ
If I have RSA Guaranteed Life Insurance cover, what
happens if I die in an accident?
Your RSA Guaranteed Life Insurance policy immediately covers you for
accidental death. We will pay the full amount of your protection once
your claim is approved.
Back to FAQ
What is the definition of accidental death?
Accidental Death means a single, unintended, external event not intended
by the person insured, that causes them bodily injury resulting in their
death.
Injury means an injury sustained by the person insured that:
- is caused solely and directly by a violent, accidental and visible event;
and
- does not include illness, disease or a naturally occurring condition
or degenerative process; and
- is not intentionally self inflicted; and
- occurs after the protection start date in the policy summary and policy
document.
Back to FAQ
What does RSA Bereavement Plan cover?
RSA Bereavement Plan provides accidental death cover from the day your
fully completed acceptance form is received. In the case of death by natural
causes in the first year, 100% of premiums will be refunded. After 2 years
full cover is provided for both accidental death and death by natural
causes.
Back to FAQ
Am I eligible for RSA Bereavement Plan, Guaranteed Life
Insurance, Accident Support Plan or Accidental Death Insurance?
If you are a New Zealand resident aged 16-74, you are eligible for RSA
Bereavement Plan, RSA Accidental Death Insurance and RSA Accident Support
Plan. New Zealand residents aged between 55-79 are eligible for RSA Guaranteed
Life Insurance.
Cover is available for member's partners and relatives as well, and provided
24 hours a day, anywhere in the world!
If your age is outside these ranges, you may still be eligible. Just
call us on 0800 11 55 96 – we'd be happy to help.
Back to FAQ
How soon will my insurance cover take effect?
You are covered from the date we receive your application or acceptance
form, provided you meet the age range criteria.
Back to FAQ
What is a policy summary?
A policy summary sets out the details of the person insured and policy
owner, including the total cover and premium payable.
Back to FAQ
How can I get further information about these life
insurance products?
Contact
Asteron or call toll free on 0800 11 55 96.
Back to FAQ
What if I submit my application, and then change my
mind?
If you change your mind for any reason, you can return your policy to
Asteron within 30 days of receiving your welcome pack and policy document.
You'll receive a full refund of premiums paid, no questions asked.
Back to FAQ
I don't have access to a printer, how can I print out
the policy wording?
Contact
Asteron or call 0800 11 55 96 and a copy will be sent to you.
A complete policy document will be sent to you once we have processed
your application.
Back to FAQ
I don't have access to a printer, how
can I print out my acceptance, credit card or direct debit form?
Contact
Asteron or call 0800 11 55 96 and all the forms you need will
be sent to you.
Back to FAQ
I've already got life insurance – why would I
need more?
RSA Accidental Death Insurance and RSA Guaranteed Life Insurance are
a great way to top-up existing insurance and tidy up any financial loose
ends that may otherwise become a burden to your loved ones.
RSA Bereavement Plan ensures your loved ones won't be left to cope with
unexpected funeral expenses.
RSA Accident Support Plan helps provide the money you need to recover
from an accident.
Back to FAQ
Can my cover ever be cancelled?
Your cover can never be cancelled except by you.
Back to FAQ
If I have RSA Accidental Death Insurance, can my cover
be reduced?
The cover for RSA Accidental Death Insurance reduces by 50% from age
75 and cover stops at age 85.
If you want to reduce your cover beyond this, please contact Asteron
or call 0800 11 55 96.
Back to FAQ
If I have RSA Guaranteed Life Insurance cover, can
my cover be reduced?
The benefits can only be reduced by you.
If you want to reduce your cover please contact Asteron or call 0800
11 55 96.
Back to FAQ
If I have RSA Bereavement Plan, can my cover ever be
reduced or will my premiums ever increase?
Your premium and cover level will never change unless requested by you.
If you want to reduce your cover please contact
Asteron or call 0800 11 55 96.
Back to FAQ
Can my cover be increased?
Yes. To increase your cover, please contact
Asteron or call 0800 11 55 96.
Back to FAQ
How do I pay my premiums?
Premiums can be paid monthly, quarterly, half-yearly or yearly by direct
debit or credit card.
Payments can be made by cheque quarterly, half-yearly or yearly.
Back to FAQ
Whats not covered?
RSA Guaranteed Life Insurance and RSA Bereavement Plan do not cover suicide
within the first thirteen months of the protection start date.
RSA Accidental Death Insurance does not cover certain events such as
illegal or criminal acts, scuba diving, parachuting, sky diving, bungy
jumping, hang gliding, mountaineering, or rock climbing. See the RSA Accidental
Death Insurance policy wording for further details.
Back to FAQ
Can I apply for cover if I am outside the specified
age range for either product?
Yes. Contact
Asteron or call 0800 11 55 96.
Back to FAQ
What happens if I cancel my policy at any time?
Your policy doesn't acquire a surrender value – so there's no cash
payout if you decide to cancel your policy.
Back to FAQ
How is a claim made?
For all claims contact Asteron either on the toll free helpline 0800
87 44 44 or by mail – P O Box 3369, Wellington.
When making a death claim please include the following information:
- policy number
- name, address and date of birth of the person insured
- date of death
- cause of death (accidental or natural causes)
- your relationship to the deceased
- contact details for the estate e.g. solicitor or family members
Asteron will contact the administrator of the estate for any further
information needed to process the claim, such as the completed claim form,
death certificate and probate. Once these are received your claim will
be settled as quickly as possible, usually within 48 hours.
Death claim proceeds are payable to your estate or the second owner if
you have selected one on your RSA Bereavement Plan, RSA Guaranteed Life
Insurance or RSA Accidental Death Insurance policy.
Back to FAQ
What will Asteron do with my details?
Your details will be held by Asteron and the Royal New Zealand Returned
and Services' Association in order to administer your policy. The information
may be used, from time to time, to send you details of other products
and services.
Under the Privacy Act 1993 you have certain rights to request access
to the information held about you by Asteron and the Royal New Zealand
Returned Services' Association, and to make corrections to this.
Back to FAQ
Who is Asteron?
Asteron is one of Australia and New Zealand's largest financial service
providers with key business activities in life assurance, superannuation
savings, funds management and trustee services. A member of the Suncorp
Group, Asteron is part of an entity with approximately 7 million customers
with over $676 million of life insurance premiums and in excess of $29
billion funds under management.
In New Zealand Asteron has over $1.4 billion funds under management on
behalf of 218,000 clients and looks after the financial protection needs
of 174,000 policyholders.
Back to FAQ
What is RSA Accident Support Plan?
RSA Accident Support Plan is an insurance policy that pays a sum of money
to help you recover from certain types of accidental injuries.
Back to FAQ
What injuries are covered under RSA Accident
Support Plan?
Permanent disability, fractures, dislocations and burns. Please refer
to the policy wording for a complete list of what is covered.
Back to FAQ
If I have an RSA Accident Support Plan can my cover
be reduced?
Your cover can only be reduced by you. Please note that your RSA Accident
Support Plan has a life of 15 years – you can choose to renew it
after this time. In addition if you take this cover after 70 years of
age your cover reduces by 10% each year.
Back to FAQ
RSA Bereavement Plan
Life insurance to cover your funeral expenses
One of the sad facts of life is that, as the years go by, we inevitably
lose the comradeship of members who pass away. Losing a loved one or a
good friend is never easy and can be made more difficult if family members
also have to cope with unexpected funeral expenses.
The average funeral bill can quickly mount to well over $5,000 and usually
needs to be paid for well before the estate is settled or life insurance
can be paid out. RSA Bereavement Plan is a simple and affordable way to
ensure loved ones are not left with unexpected funeral expenses.
What does RSA Bereavement Plan cover?
RSA Bereavement Plan provides accidental death cover from the day your
fully completed acceptance form is received. In the case of death by natural
causes in the first 2 years, 100% of premiums will be refunded. After
2 years full cover is provided for both accidental death and death by
natural causes.
Consider the benefits for you and those you'll leave behind
- Your premium will never increase
- There are no medical questions or examinations - your acceptance is
guaranteed
- Reduced rates if you are a non-smoker
- Your cover level will remain the same irrespective of any health deterioration
- Your money will be made available right at the time when your family
needs it - within 48 hours, not weeks or even months later
- If you and your partner apply together you will both receive a 12%
discount on your premiums
$5,000 - $15,000 tax-free cover
Benefits are payable on death and can either be paid to your estate, or
directly to a person you nominate. Because you'll want this cover to be
of immediate help in your family's time of need, once the completed claim
requirements are received, the payment will usually be made within 48
hours. All you have to do is choose the amount of cover you'd like your
loved ones to receive. You can choose any cover level from $5,000 - $15,000
- the cover level chosen needs to be in $1,000 increments.
Premium payments
Premiums are based on your age, gender, smoking status and the cover level
you choose. You can pay your premiums monthly, quarterly, half-yearly
or yearly by credit card and direct debit, or quarterly, half-yearly or
yearly by cheque.
Spouse / Partner and Relative protection
RSA Bereavement Plan is also available to member's partners and relatives
provided they are aged between 16 and 75. When you apply together you
will both receive a 12% discount on your premiums.
A special bequest made in your name
No matter which level of cover you choose, Asteron will also make a special
$200 bequest in your name to the RSA branch where you were a member. The
$200 bequest is in addition to the amount you're covered for.
30 day no obligation review
Following the receipt of your acceptance form we'll send you a policy
document, which you have 30 days to review. If you are not entirely happy
with your policy, you can return it within the 30 day period for a full
refund of any premiums paid.
What isn't covered?
A claim can be refused if the death of a person insured occurs by suicide
within the first 13 months of the protection start date or the date we
restart the policy.
Joining couldn't be easier!
Simply click here for a personalised quote,
then print and complete your acceptance form, and return it to Asteron,
PO Box 3369 Wellington. Your spouse, partner or relative can complete
the same form too. Alternatively you can contact Asteron on 0800 11
55 96 and complete your acceptance over the phone.
RSA Guaranteed Life Insurance
Life insurance without any medicals or health questions.
As we get older the more we appreciate life. And the more we appreciate
the importance of having life insurance. Whether it covers debts, pays
a mortgage or provides for family, life insurance is there to give your
loved ones security when they need it the most.
However, once you've reached 55, life insurance can often become complicated.
From then on it seems the older you get the more 'age barriers' insurance
companies may put between you and the kind of cover you would like.
One of these barriers can be your health. Quite often it's associated
with more expensive premiums and lower payouts.
We don't think that's fair so RNZRSA and Asteron have worked together
to create a simple life insurance policy with RSA members in mind. It's
called RSA Guaranteed Life Insurance.
RSA Guaranteed Life Insurance is available to RSA members and their partners,
aged between 55 and 79. The great thing about this life insurance policy
is that your acceptance to the plan is guaranteed.
Even if you are aged over 79 we can provide a quotation on request –
contact
Asteron
Your health is your business
The days of being poked and prodded or asked embarrassing questions to
get life insurance are over. Unlike a lot of other policies, you don't
have to take a medical examination or answer health questions to be covered
by RSA Guaranteed Life Insurance.
RSA Accidental Death Insurance
Simple and affordable, with guaranteed acceptance
Are you prepared for the unexpected?
You may believe that you are unlikely to have a fatal accident, but you
also know it could happen. In the event of your accidental death, it will
ease the distress and financial worries of your loved ones if you're insured.
RSA Accidental Death Insurance can give you the protection you need and
will pay out a lump sum in the event of your accidental death.
Guaranteed acceptance
Acceptance is guaranteed provided you are aged from 20 to 74. Cover continues
right up until age 85, but reduces by 50% from age 75.
Immediate protection
Your protection starts from the day we receive your completed acceptance
form and you are covered anywhere in the world.
Cover levels
Cover levels start from $75,000 to $350,000 - from just $10.00 per month.
Cover levels can be selected in $25,000 increments. Premiums will not
increase as you get older. For further premium and cover level information
obtain a quote.
Spouse or partner protection
Guaranteed, low cost protection is also available for your spouse/partner,
provided they are aged from 20 to 74.
Premium payments
You can choose how to pay your premiums - monthly, quarterly, half-yearly
or yearly by credit card or direct debit or quarterly, half-yearly or
yearly by cheque.
30 day no obligation review
We'll send you a policy document, which you will have 30 days to review.
If you are not entirely happy with your policy, you can return it within
the 30 day period for a full refund of any premiums paid.
What isn't covered?
There are certain events not covered by RSA Accidental Death Insurance.
Full details are included in the policy document – click here to
view the policy
wording or call 0800 11 55 96
RSA Accidental Death Insurance makes a great deal of sense. It's very
affordable and easy to arrange because acceptance is guaranteed for both
you and your partner, providing you are both aged between 20 and 74. Just
print and complete the acceptance form and send it to Asteron - it's that
easy!
RSA Accident Support Plan
Helping you recover from an accident
While no one expects to have an accident, some of the bills that arrive
after an accident are also just as unexpected.
However minor the injury, there are always costs involved, and they are
not always medical. What if your injury stops you driving, or means you
cannot walk? Some of the unexpected bills could be taxi fares or home
help. Accidents generally cost far more than we think, and while ACC will
'help you' with the bills, they will not pay for everything.
What does RSA Accident Support Plan cover?
RSA Accident Support Plan is a renewable 15 year term policy covering:
Accidental injuries
RSA Accident Support Plan provides a cash lump sum payment if you should
suffer an injury from an accident (including permanent disability, fractures,
burns and dislocations). For example, if you were to fall and break your
hip, you could receive $10,000, which may provide valuable assistance
in a time of need. A full list of all the different injuries covered is
below.
$20,000 Accidental Death Benefit
As a valuable added feature, RSA Accident Support Plan also includes an
accidental death benefit of $20,000. This money could be a great help
to your family at a time of emotional stress. It may be used to help pay
funeral expenses or to pay off any debts and tie up loose ends.
Up to $200 a day for hospital stays
If you have to stay in hospital for more than 48 hours because of an accidental
injury not listed in the benefit table, we'll pay you a hospitalisation
benefit of up to $200 a day to a maximum of $2,000 (Superior Plan).
|
Benefits
|
Standard
|
Superior
|
|
Permanent Disability
|
|
|
|
Total loss of use of 2 limbs, both eyes, or 1 limb and 1 eye
|
$50,000
|
$100,000
|
|
Total loss of use of 1 limb or 1 eye
|
$25,000
|
$50,000
|
|
Loss of use of a thumb
|
$10,000
|
$20,000
|
|
Loss of use of 2 Fingers
|
$5,000
|
$10,000
|
|
Fractures
|
|
|
|
Hip or pelvis
|
$5,000
|
$10,000
|
|
Upper leg (excluding hip) or heel
|
$4,000
|
$8,000
|
|
Ankle, arm (including wrist and elbow), vertebrae, lower leg, skull,
collar bone
|
$1,500
|
$3,000
|
|
Hand (excluding thumbs and fingers), foot (excluding toes and heel),
shoulder blade, kneecap, sternum, jaw (excluding cheekbone)
|
$1,000
|
$2,000
|
|
Rib or ribs, cheekbone, coccyx, nose
|
$500
|
$1,000
|
|
Dislocations
|
|
|
|
Spine or hip
|
$7,500
|
$15,000
|
|
Knee, ankle, wrist, elbow
|
$1,500
|
$3,000
|
|
Shoulder blade, collar bone
|
$500
|
$1,000
|
|
Burns
|
|
|
|
Third degree burns (except hands) to more than 20% of body surface
|
$7,500
|
$15,000
|
|
Third degree burns (except hands) to at least 4% but less than
20% of body surface
|
$1,500
|
$3,000
|
|
Third degree burns of hands to at least 50% of either hand surface
|
$1,000
|
$2,000
|
|
Hospital cash for other injuries
|
|
|
|
Resulting in hospitalisation of 48 hours or more
|
$100/day
|
$200/day
|
|
Maximum hospitalisation benefit for any one injury
|
$1,000
|
$2,000
|
|
Accidental Death Benefit
|
$20,000
|
$20,000
|
PREMIUMS (per month)
|
$17.75
|
$28.75
|
Other benefits of RSA Accident Support Plan
Guaranteed 50% refund – if after 15 years you have not made
a claim, you will receive a 50% refund of all premiums paid.
Cash paid within 48 hours – if you need to claim, the money
will be paid direct to you within 48 hours, to spend how you wish. This
will be regardless of any benefits you are entitled under ACC or any other
insurance you may have.
30 day no obligation review
Following the receipt of your acceptance form we'll send you a welcome
pack including your policy document, which you have 30 days to review.
If you are not entirely happy with your policy, you can return it within
the 30 day period for a full refund of any premiums paid.
Option to renew your plan
After the initial 15 year term, renewal of your policy is guaranteed until
you turn 70. Once in place, cover can continue until your 85th birthday,
with the benefits reducing by 10% each year from age 75.
Premium payments
Once your policy is in place your premiums will never increase for the
15 year term of the policy. This is regardless of inflation and how many
claims you make on the policy. You can pay your premiums monthly, quarterly,
half-yearly or yearly by credit card and direct debit, or quarterly, half-yearly
or yearly by cheque.
What isn't covered?
There are certain events not covered by RSA Accident Support Plan. Full
details are included in the policy document - click here to view the policy
wording.
Any questions?
If you have any questions about RSA Accident Support Plan please call
Asteron on 0800 11 55 96
|
